PLEASE READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THE SITE
TERMS OF USE
ABOUT ARTMAISON 1844 AND THESE TERMS OF USE
Artmaison Room 1844 Limited has its registered offices at 3rd Floor Portman House, 2 Portman Street, W1H 6DU London United Kingdom. The Platforms are owned and edited by Artmaison Room 1844 Limited.
These Terms of Use govern your use of Artmaison 1844 websites and mobile applications (together the “Platforms”). In these Terms of Use, we use the term Cartier (and “we“, “us” and “our“) to refer to the head office of Artmaison 1844 at the registered address above and its affiliates.
Please read these Terms of Use carefully before using the Platform. By using the Platform, you signify your assent and agreement to these Terms of Use. If you do not agree to these Terms of Use, then you are not authorised to continue use of the Platform.
Updates to these Terms of Use
We may make changes from time to time to these Terms of Use so please check back regularly to keep informed of updates. The latest version of these Terms of Use will always be available on the Platform. Any new version of these Terms of Use shall take effect and will govern the use of the Platform and your relationship with us immediately upon the date of posting. By continuing to use the Platform, you agree to be bound by the terms of these updates and amendments.
ABOUT OUR HOSTING SERVICES
Hosting services for our website is provided by the Provider in United Kingdom.
Mobile applications may be hosted by us or by other companies and you should refer to the relevant conditions of such other company.
OUR PRIVACY POLICY
Our information collection practices on the Platforms, such as the types of information we collect regarding visitors to the Platforms and the ways in which we may use that information, are governed by the terms of our Privacy Policy and Cookie Policy.
ARTMAISON 1844 E-BOUTIQUE – CONDITIONS OF SALE AND RETURN AND EXCHANGES POLICY
Customers purchasing products online or by phone through the Artmaison 1844 Client Relations Centre must read the Conditions of Sale and Return and Exchanges Policy, which will govern the terms and conditions of any such purchases. The provisions entitled “Limitation of liability” below do not cover the sale of products online or over the phone and please refer to the Conditions of Sale for the relevant exclusions and limitations of liability.
USE OF MATERIALS ON THE PLATFORMS
Artmaison 1844 has created its various Platforms to provide information about its company and products for your personal use. Whilst considerable effort has been made to ensure that the visual representations of Artmaison 1844 products displayed on the Platforms are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Artmaison 1844 and the Provider cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products. We strongly advise you visit one of our boutiques or authorised retailers prior to making a purchase online or by phone.
You may download one computer copy or print one copy of the material made available to you via the Platforms, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as creations, products, images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“Artmaison 1844 Material“) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.
You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any Artmaison 1844 Material in any way for any public or commercial purposes. Furthermore, Artmaison 1844 Material may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use Artmaison 1844 Material will automatically terminate and any copies made of Artmaison 1844 Material must be immediately destroyed. Any unauthorised use of Artmaison 1844 Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
YOUR SUBMISSIONS AND UNSOLICITED COMMUNICATIONS
This section concerns communications sent to Artmaison 1844. It does not concern the communication of personal information to Artmaison 1844 in relation to customer enquiries, the use of services or the purchase of products by phone or through the Platform. The latter is governed by the rules stipulated in the Privacy Policy.
Any unsolicited communication or material that you transmit to Artmaison 1844 via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by Artmaison 1844.
Furthermore, Artmaison 1844 enjoys a worldwide reputation for both the design and manufacture of high quality luxury items. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect Artmaison 1844’s creations. As a result, Artmaison 1844 cannot agree to or accept to be the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that Artmaison 1844 may already be working on similar ideas and/or creations. Consequently, you are advised that Artmaison 1844 is not interested in receiving ideas or other proposals relating to creations you may wish to submit.
LIMITATION OF LIABILITY
This section applies to the Platforms and not to the products that may be sold online or by phone by one of our local or regional markets.
Artmaison 1844 tries to ensure that the information provided is accurate and complete. However, Artmaison 1844 does not warrant or represent that Artmaison 1844’s Material is accurate, error-free or reliable or that use of Artmaison 1844 Material will not infringe rights of third parties.
Artmaison 1844 and the Provider do not warrant that the functional and/or technical aspects of the Platforms or the Artmaison 1844 Material will be error free or that the Platforms, Artmaison 1844 Material or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or Artmaison 1844 Material results in the need for servicing or replacing property, material, equipment, data or other element, Artmaison 1844 and the Provider are not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. Artmaison 1844 and its suppliers make no warranties about the Artmaison 1844 Material, software, text, downloads, graphics, and links, or about results to be obtained from using the Platforms.
To the fullest extent permitted by applicable law, Artmaison 1844 and the Provider shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if Artmaison 1844 and/or the Provider has been advised of the possibility of such damages.
Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.
TRADEMARK NOTICE
In general, all trademarks, logos and service marks (collectively the “Trademarks“) that appear on the Platforms are registered, unregistered or otherwise protected Artmaison 1844 trademarks or are licensed for use by Artmaison 1844 by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platforms should be construed as granting, by implication or otherwise, any licence or right to use any trademark without Artmaison 1844’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platforms, or any other content on the Platforms, except as provided herein, is strictly prohibited.
COPYRIGHT NOTICE
All content (including Artmaison 1844 Materials) on the Platforms are either Copyright © Artmaison 1844 or are licensed for use by Artmaison 1844. All rights are reserved. Please refer to the section above on Use of Materials on the Platforms.
LINKS & LINKING
The Platforms may contain links to other platforms operated by third parties not affiliated to Artmaison 1844. The inclusion of any link to such third party sites does not imply endorsement by Artmaison 1844 of those sites. Artmaison 1844 has not reviewed all of the content contained in the linked sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platforms. If you choose to click through any link to off-site pages or third party sites then this is at your own risk.
Artmaison 1844 does not authorise linking to any of its Platforms from a third party platform without its express prior written authorisation.
TERMINATION AND SUSPENSION
You agree that Artmaison 1844 may terminate or suspend your access to and use of the Platforms if Artmaison 1844 reasonably believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use, or violated the rights of Artmaison 1844, its affiliated companies or any third party, with or without notice to you. You agree thatArtmaison 1844 may modify or discontinue providing any of the Platforms, with or without notice to you. You agree that Artmaison 1844 and/or the Provider will not be liable to you or any third party as a result of such modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.
GENERAL PROVISIONS
Unless otherwise specified, the information and materials presented on the Platforms are presented solely for the purpose of promoting Artmaison 1844’s products and services and in certain cases to present products for sale via a variety of means. Artmaison 1844 makes no representation that Artmaison 1844 Material is appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to Artmaison 1844 Material may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, the Platforms may identify products that are not available worldwide.
If any provision, or part of a provision, of these Terms of Use is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms of Use, and the legality, validity or enforceability of the remainder of the provisions of these Terms of Use shall not be affected, unless otherwise required by operation of applicable law.
These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter.
The waiver by Artmaison 1844 of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.
APPLICABLE LAW AND JURISDICTION
These Terms of Use shall be governed by and construed in accordance with the laws of United Kingdom, without reference to conflict of laws provisions. Any dispute, controversy or claim arising out of or in relation to the Terms of Use, including the validity, invalidity, breach or termination thereof, shall be adjudicated or arbitrated in accordance with said Terms of Use. Where the laws of United Kingdom, are different to the mandatory consumer laws in your own country, we will afford you with similar protection.
CONTACT US
If you have any questions or comments about these Terms of Use, or matters generally, please contact us at the address provided below. You can also use this address if you wish to request a copy of the personal data we hold about you.
Artmaison Room 1844 Limited
3rd Floor Portman House, 2 Portman Street
London W1H 6DU
England
CONDITIONS OF SALE
PURCHASING ELIGIBILITY
Only individuals (and not legal entities) who (a) have reached the age of legal majority required to enter into contracts (eighteen in most countries); (b) have legal capacity to enter into contracts; and (c) use a shipping address in the country or countries that we ship to as specified by the Sales Channels, may order products through the Sales Channels. If you are under the age of legal majority or otherwise cannot lawfully enter into a contract, you must have your parent or guardian place an order on your behalf and they will be asked to agree to these Conditions of Sale.
By placing an order through the Sales Channels, you represent and warrant that you are a bona fide end-user customer purchasing for your own or another’s personal use and will not deliver, sell or otherwise distribute our products or purchase our products or services for commercial purposes.
PRODUCT AVAILABILITY & QUANTITY
All orders placed through the Sales Channels are subject to availability and acceptance of such orders by us. Products shown on the Platforms, which cannot be added to the shopping bag, are not available for sale via the Platforms. The Client Relations Center can provide more information as regards these products. For information about the order process, please refer to our Order Process section below.
Quantity limits may apply in relation to orders for certain products. We reserve the right to refuse at any moment in time, without prior notice, orders exceeding a certain number of authorized products.
ACCOUNT REGISTRATION & GUEST CHECKOUT
To place an order, you may either register and create an online account, or place an order as a guest without creating an online account by selecting the “Guest Checkout” option. Where you place an order as a guest, we may still create an account on our internal systems to record your purchase(s).
PERSONALIZED SERVICES
Personalization services (for example Graphic Haute Couture or Graphic Variations) or other services may be available on a selection of products. If you wish to have your product personalized, please provide the details in the Sales Channels as requested.
We reserve the right to withhold or refuse acceptance of any order for personalized products, or with a message card, that contains language that is objectionable, unlawful or contrary to our policies. You are responsible for ensuring that any wording you provide for personalizing products is correct.
In addition, orders for personalized products cannot be cancelled and such products that have been personalized in any way or otherwise made to your bespoke specifications cannot be returned to us for exchange or refund as described in these Conditions of Sale. This does not affect your consumer rights (please see the Manufacturer’s guarantee and your legal consumer rights section for further information).
ORDER PROCESS
Order Process
The order process of the Platforms will include the following:
- Add to Shopping Bag: Once you have chosen a product, you may place this product in your shopping bag. You may then decide to continue shopping for other products and add them to your shopping bag (subject to availability and quantity limits). Placing an item in your shopping bag does not guarantee availability for purchase, which is not confirmed until you receive a written Confirmation of Order & Shipment.
- Guest/My Account Checkout: When you are ready, you then proceed to “Checkout”, either as a guest or through your registered account. You may also remove one or several products you have selected from the shopping bag as part of the checkout process.
- Delivery, Review and Payment: As part of the checkout process, you add and review your order details and personal information (including e-mail, shipping address, billing address and payment information). You should carefully check and confirm all details on the order summary page before placing your order.
- Placing of Order: You then check the relevant box and place your order.
In the case of an order being placed through the Client Relations Center, the Artmaison 1844 ambassador will walk you through the steps above and verbally ask you to confirm the details of your order.
We reserve the right, in our sole discretion, to refuse, cancel and terminate orders at any time on reasonable grounds. For example, we may refuse, terminate or cancel your order if there is an ongoing dispute concerning payment of a prior order or if we suspect, in our sole discretion, that you have engaged in (i) fraudulent activities; or (ii) have otherwise violated these Conditions of Sale.
PRICES, TAXES AND SHIPPING COSTS
All prices shown on the product pages of the Platforms or quoted by the Client Relations Center include sales taxes/VAT but exclude shipping costs and other taxes unless otherwise stated.
The applicable currency will be updated based on the shipping destination after you provide us with the delivery address and will be shown in your shopping bag before you place your order. You should check updated prices and currency carefully.
Sales, use or other taxes will vary based on the location to which products are being shipped.
Shipping costs, if any, are described in the Shipping Policy below or on the Sales Channels. Shipping costs are not stated on the product pages but will be added to the product price after you have chosen your delivery options. These costs will be summarised before you are asked to confirm and place your order and will also be reflected in our email correspondence with you once you have chosen your delivery options.
We may offer a VAT refund mechanism if you decide to have the products delivered in certain countries of the European Union and, no longer than thirty (30) days afterwards, export them outside the European Union upon certain conditions. Such mechanism will not be available to European Economic Area customers. For details, please refer to our FAQs section or contact our Client Relations Center
We reserve the right to modify prices and delivery costs at any time without prior notice.
We take reasonable care that the prices of products and delivery costs are correct at the time when the relevant information was entered into the system or communicated to you via the Client Relations Center. However, it is always possible that, despite our reasonable efforts, some of the products offered through our Sales Channels or delivery costs may be incorrectly priced. If any of the products you place an order for or any delivery costs are incorrectly priced, we will contact you as soon as possible to inform you of this error. If we are unable to contact you using the contact details you have provided during the order process, we will cancel the order and notify you in writing. If we mistakenly accept and process your order where a pricing or delivery cost error occurs, we may cancel supply of the product and refund you any sums you have paid.
Please note that changes to applicable law between the date your order is placed and the date you are sent a written Confirmation of Order & Shipment may result in changes to the taxes associated with your order. If the resulting change is an increase in the taxes that you are charged, we will contact you and ask that you reconfirm your order.
PAYMENT
We accept the methods of payment identified as part of the order process via the Sales Channels. Depending upon the means of payment, we may require additional information, including specific forms of identification.
When ordering on the Platforms, you will need to enter your payment details on the appropriate form. In the case of an order placed by telephone, you will need to communicate to the Client Relations Center your complete payment details. All payment card holders are subject to validation check and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, you will need to contact your card issuer directly to solve this problem.
Other payment methods may also be subject to validation checks and authorization by the payment system providers as well. You expressly authorize us to perform security checks, where we deem necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your payment card details, to authenticate your identity, to validate your payment card, to obtain an initial payment card authorization and to authorize individual purchase transactions.
The full amount of your purchase will typically be blocked on your payment card until your order is shipped, at which point you will be sent a Confirmation of Order & Shipment and your payment card will be charged the applicable purchase price.
Where you use a credit card/debit card/Paypal/Paypal Express/Alipay/WeChat Pay as a payment method, the full amount of your purchase may be taken immediately following the placement of your order. Pre-payment shall not impact any of your legal rights under these conditions of sale (including for example any right of refund). Once your order is shipped, you will be sent a confirmation of order and shipment. If we cannot meet our shipping and/or delivery obligations set out below, we will notify you via e-mail and we will refund the pre-payment without undue delay. For credit card/debit card, the full amount of your purchase may also be blocked on your payment card until your order is shipped, at which point you will be sent a confirmation of order and shipment and your payment card will be charged the applicable purchase price.
We may accept bank wire transfer for orders at our sole discretion. We do not charge a fee for bank wire transfers for orders made through the Sales Channels or Client Relations Center, however, some financial institutions may charge a fee for using a bank wire transfer. We require that all bank wire transfer orders placed by telephone be confirmed through an order approval process. We may acknowledge a bank wire transfer order, but the order will not be processed until the payment has been received and confirmed by us by e-mail. If your wire transfer payment is not credited into our bank account within seven (7) days after you have placed your order, your order will be cancelled.
ACKNOWLEDGEMENT OF ORDER
Once you have made your choice and your order has been placed through the Sales Channels, you will receive a written Acknowledgement of Order (by e-mail or otherwise confirming the details of your order together with an order reference number). Please make sure that you save this order reference number for any future enquiries regarding your order. This Acknowledgement of Order is not an acceptance of your order. To confirm the order, we will conduct its usual credit, anti-fraud, security and related legal checks and, if acceptable, will then process your order. Upon receipt of the Acknowledgement of Order, it is your responsibility to review it and confirm that it accurately reflects your intended order. If you have any questions or concerns or if the Acknowledgement of Order does not reflect your intentions, you should contact the Client Relations Center promptly.
These Conditions of Sale will be provided to you when we acknowledge your order.
SHIPPING POLICY
We only accept orders for delivery to the country or countries that are identified during the Order Process. Please note that we do not ship to certain addresses, such as military, certain restricted areas, pick-up points, or PO boxes. For further information, please refer to our FAQs section or contact the Client Relations Center.
Boutique pick-up may be offered, free of charge, to certain locations. Please refer to the FAQ section, the Platforms or call the Client Relations Center for more information. We will inform you by e-mail or by telephone when the product is ready for pick-up at the boutique.
If you order several products, we will ship the order only once all products are available (there will be no partial shipments, except for fragrances, and unless otherwise communicated to you).
CONFIRMATION OF ORDER & SHIPMENT
Upon shipment of your order, we will send you a Confirmation of Order & Shipment in writing (by e-mail or otherwise). This Confirmation of Order & Shipment constitutes our acceptance of your order and indicates the existence of a binding sales contract.
DELIVERY
We will use reasonable efforts to ensure delivery by the carrier within the estimated delivery lead time from the date of our written Confirmation of Order & Shipment and in any event within thirty (30) days after that date, except if your purchase relates to a product or service that we have explained to you will take additional time to deliver, for example in the case of products or services that we personalize or produce to your specifications.
When ordering through the Sales Channels, you may be able to choose a specific delivery date as available on the Sales Channels. Any such specific delivery date remains subject to our confirmation.
If delivery of products is delayed by an event outside our control, we will inform you as soon as possible and will use reasonable efforts to minimise the effect of the delay. If we do not deliver within thirty (30) days from the date of the written Confirmation of Order & Shipment or any other time limit as indicated by us, you may contact the Client Relations Center to cancel the relevant order and get a refund of any sums you pre-paid us for any products which you have not received.
In any event, your sole remedy for any failure by us to deliver the order to you shall be your right to cancel the relevant order and receive a refund of sums you pre-paid us for any products which you have not received.
When estimating your delivery time, please allow time for credit approval, address verification, security checks and order processing. Please note that delivery is always subject to receiving your full payment.
We will require a handwritten or electronic signature by you, or a person at the nominated delivery address (unless arranged by you otherwise), to confirm the delivery of each product, at which point risk and responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example, as a gift), then you understand and accept that evidence of a signature by such recipient (or a person at the delivery address) is evidence of delivery and fulfilment of the sales contract by Cartier and transfer of responsibility to the recipient in the same way as if the product had been delivered to you. We reserve the right to deliver products only to the person who is the intended recipient of the order as stated on the label of the parcel and to request ID check for verification purposes at the time of delivery for certain categories of products. Please refer to our FAQs section or call our Client Relations Center for more information.
INVOICES
When ordering products via the Sales Channels, you will receive an invoice that will be sent to you in writing (to your e-mail address as a PDF attachment or otherwise).
We are committed to ensuring that each product strictly complies with our quality criteria and that it has passed all our controls, both technical and aesthetic.
Selected products are covered by the applicable Artmaison 1844 Guarantee. If you wish to repair a product covered by the applicable Artmaison 1844 Guarantee, please refer to the applicable Artmaison 1844 Guarantee, and call our Client Relations Center for more information.
In your capacity as consumer, you may have legal rights under the applicable law of governing the sale of consumer goods; those legal rights are not affected by these Conditions of Sale or the applicable Artmaison 1844 Guarantee.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we disclaim and exclude all other terms, conditions and warranties in relation to the products and Sales Channels whether express or implied by statute or otherwise or arising from any previous course of dealing or usage or trade practice.
Nothing in these Conditions of Sale limits or excludes our liability for any liability which cannot be limited or excluded by applicable law. Subject to the preceding sentence, our aggregate liability to you under these Conditions of Sale for any order whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages shall in no event exceed the one hundred percent (100%) of the price of the product(s) in your order.
Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.
GENERAL PROVISIONS
If any provision, or part of a provision, of these Conditions of Sale is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Conditions of Sale, and the legality, validity or enforceability of the remainder of the provisions of these Conditions of Sale shall not be affected, unless otherwise required by operation of applicable law.
These Conditions of Sale (and associated terms incorporated by reference) constitute the entire agreement between you and us in relation to the order of products or services, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter.
We are not responsible for any failure or delay in performing or complying with our obligations under these Conditions of Sale which arises from any cause beyond our reasonable control.
The waiver by us of a breach of any provision of these Conditions of Sale will not operate to be interpreted as a waiver of any other or subsequent breach.
This contract is between us and you. No other person shall have any rights to enforce any of its terms. However, if you purchase a product as a gift, the recipient of your gift will have the benefit of the applicable Artmaison 1844 Guarantee.
APPLICABLE LAW AND JURISDICTION
These Conditions of Sale shall be governed by and construed in accordance with the laws of the country in which the applicable Selling Entity has its registered office, without reference to conflict of laws provisions. Any dispute, controversy or claim arising out of or in relation to the Conditions of Sale, including the validity, invalidity, breach or termination of the Conditions of Sale, shall be adjudicated or arbitrated in accordance with the Conditions of Sale. Where the applicable laws are different to the mandatory consumer laws in your own country, we will afford you with similar protection.
You may bring proceedings against us either in the courts of the country in which the applicable Selling Entity has its registered office or in the country where you are domiciled. We may also bring proceedings against you in the courts of the country where you are domiciled.
Without any restriction to bring proceedings before a court, you and Artmaison 1844 will first make reasonable efforts for a period of thirty (30) days to resolve amicably any dispute or failure to agree that may arise out of or relate to the product, the Conditions of Sale or any breach thereof.
If you are a consumer resident in the European Union, you have the right to submit your complaint to an Alternative Dispute Resolution entity. To find a list of ADR entities in your country, you may refer to the European Commission Online Dispute Resolution platform at the following address: http://ec.europa.eu/consumers/odr/.
COOKIE POLICY
The following information concerning the use of cookies and similar technologies on this site (“Site”), is provided to the user/visitor (“you”) in compliance with European and UK legislation on the processing of personal data and electronic communications. Artmaison Room 1844 Limited has its registered offices at 3rd Floor Portman House, 2 Portman Street, W1H 6DU London, United Kingdom. In this Cookie Policy, we use the term Artmaison 1844 (and “we”, “us” and “our”) to refer to the head office of Artmaison 1844 at the registered address above, our affiliates and our boutiques/Ateliers.
WHAT ARE COOKIES?
Cookies are small text files that are sent to you and saved on your computer or mobile device, which are then retransmitted to the same sites the next time you visit. Thanks to cookies, the site remembers the user’s actions and preferences (such as login details, preferred language, font size, other display settings, etc.) so that they do not have to be indicated again when the user returns to the site or navigates from one page of it to another. Cookies, therefore, are used to perform digital authentication, session tracking and storage of information regarding users’ activities when accessing a site and may also contain a unique identification code that tracks a user’s navigation within the site itself for statistical or advertising purposes. While browsing a site, you may also receive cookies from sites or web servers other than the one you are visiting (third party cookies) on your computer or mobile device. Certain actions cannot be carried out without the use of cookies, which in certain cases are technically necessary for the site to function properly.
There are different types of cookies and their functions vary according to their characteristics. They can stay on the user’s computer or mobile device for different periods of time. For example, session cookies are automatically deleted when the browser is closed, whereas persistent cookies remain on the user’s device for a predetermined amount of time.
According to current legislation, the use of cookies does not always require the express consent of the user. In particular, technical cookies do not require such consent; in other words, they are cookies that are essential for the operation of the site or necessary to perform activities requested by the user.
On the other hand, the user’s prior consent is required for functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided; for analytical cookies, including third party cookies, which allow us to understand how you and other users use the Site; for advertising cookies, i.e. those aimed at creating profiles related to the user and used to send advertising messages in line with the preferences expressed by the user when surfing the web and for social cookies (e.g. Facebook) that allow your interaction with the social media platform.
The Site uses all of the above mentioned types of cookies in order to: operate the Site and for the provision of the services, understand and improve the user’s browsing experience, as well as send you advertisements in line with your preferences when surfing the web and use other types of cookies.
We can divide the various types of cookies into:
- technical cookies, i.e. browsing or session cookies which are strictly necessary for the operation of the Site or to allow you to take advantage of the content and services requested by you;
- functionality cookies, i.e. used to activate specific Site features and a number of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided;
- analytical cookies, including third-party cookies, which allow us to understand how you and other users use the Site;
- advertising cookies, including those from third parties, i.e. cookies aimed at creating profiles related to the user and used in order to send you adverts in line with your preferences expressed while surfing the web;
- social cookies are third-party cookies (e.g. Facebook) that allow your interaction with the social media platform.
Functional cookies, analytical cookies, advertising cookies and social cookies are activated and used by the Site only if you give your prior consent for such use.
Third-party cookies, i.e. cookies from websites or web servers other than OFS.com, are also used for purposes specific to these third parties.
HOW TO ENABLE OR DISABLE COOKIES
Browser
You can authorise, block or delete (in whole or in part) cookies through the specific functions of your browser. In the event that some or all of the cookies (technical or functional cookies, even including third-party cookies) are disabled, the Site: may not be available; some services or certain functions of the Site might not be available or won’t function correctly; you may be forced to modify or manually enter certain information or preferences each time you visit the Site.
For details on how to set preferences for the use of cookies through your browser, please refer to the relevant instructions.
Below are links to settings regarding cookies for the major browsers:
- IE: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies
- Safari: http://support.apple.com/kb/PH19255?viewlocale=en_UK
- Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=fr&hlrm=en
- Opera https://help.opera.com/en/latest/web-preferences/#cookies
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Cookie Centre
You can choose to accept only technical cookies, accept all cookies or manage your preferences in the Cookie Centre on your first visit by clicking on the respective buttons located in the banner at the bottom of the homepage.
You can also confirm or modify your consent at a later date by accessing the Cookie Centre from the appropriate link found in the footer of the site.
Please remember that:
– since technical cookies (including those of any third parties) are strictly necessary for the functioning of the Site or to use the content and services requested, it is not possible to disable this type of cookie, as this would compromise the correct functioning of the Site or the use of its content and services;
– not authorising functional cookies (including cookies from any third parties) may result in some services or functions on the Site not being available or not working properly and you may be forced to modify or manually enter certain information or preferences each time you visit the Site;
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The choices you make with regard to the Site’s cookies will in turn be recorded in a special technical cookie, the characteristics of which are shown in the cookie table. This cookie may, in some circumstances, not work properly. In such cases, we recommend that you delete unwanted cookies and inhibit their use via your browser settings.
Your cookie preferences will need to be reset if you use different devices or browsers to access the Site or delete cookies from your device.
MORE INFORMATION
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